Privacy Policy

Effective Date: 07/22/2024

Introduction

Amavi Therapy Center ("we," "us," "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website AMAVI Therapy Center and use our telehealth services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

a. Personal Information

  • Contact Information: Name, email address, phone number, and address.

  • Health Information: Details about your mental health and treatment history, which you provide during counseling sessions.

  • Payment Information: Credit card details or other payment information for billing purposes.

b. Usage Data

  • Technical Data: IP address, browser type, browser version, the pages of our website you visit, time and date of your visit, time spent on those pages, and other diagnostic data.

  • Cookies and Tracking Technologies: Cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services.

  • To notify you about changes to our services.

  • To allow you to participate in interactive features of our services when you choose to do so.

  • To provide customer support.

  • To gather analysis or valuable information so that we can improve our services.

  • To monitor the usage of our services.

  • To detect, prevent, and address technical issues.

3. Disclosure of Your Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • With Your Consent: We may disclose your information for any other purpose with your consent.

4. Data Security

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access and obtain a copy of your personal data.

  • Request the correction of any inaccurate personal data.

  • Request the deletion of your personal data under certain conditions.

  • Object to or restrict the processing of your personal data.

  • Withdraw your consent at any time where we rely on your consent to process your personal data.

6. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@amavitherapy.com

  • By phone: 215-321-3918